Child pages
  • Toll Free FAQ

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


Image RemovedImage Added

  1. How can M800 Toll Free improve my business?
  2. How should I contact you if I have questions?
  3. How can I sign up?
  4. Can I change my personal information after registration?
  5. I have problems signing up. What should I do?
  6. How can I manage my M800 accounts?
  7. What about my privacy and security?
  8. In which countries can I get a Toll Free number?
  9. Can I forward my calls to anywhere in the world?
  10. Can I cancel the service?
  11. How can I cancel the service?
  12. Is there any limit to how many numbers I can have?
  13. How long will the activation process normally take?
  14. Do I need any special equipment?
  15. What should I do if I have questions or encounter problems with the service?
  16. Do I need to provide ID when buying Toll Free numbers?
  17. Is there any limitation on concurrent calls or simultaneous channels? How can I increase the limit?
  18. How can I get a Usage History or CDR (Call Detail Record)?
  19. How much does it cost to run a Toll Free number?
  20. Can I change my toll free number?
  21. Can I change my own forward-to (destination) number?
  22. Can I change my purchased service plan?
  23. What if there is no number available for my selected country?
  24. Do you offer vanity phone numbers?
  25. Can I do a port or transfer my existing toll free phone numbers to M800?
  26. Can I transfer my M800 phone numbers to another carrier?
  27. How is my monthly package fee calculated?
  28. What if I use more than my monthly minutes?
  29. What payment methods do you accept?
  30. Are there any taxes, fees, or surcharges in addition to my monthly fee?
  31. Can I review my billing activity and check the record for the past few months?
  32. Will I receive my bill through the mail?
  33. Will I receive a detailed invoice of my calls every month?
  34. Who should I contact if I have a billing question?
  35. Can I get a refund?
  36. I have trouble making payment, what should I do?
  37. How long will my purchased credit be valid?
  38. If my toll free number gets disabled due to non-usage, will I be able to reactivate it?
  39. I have a nuisance caller, what should I do?
  40. When paying by credit card, I get the message "transaction failed", what should I do?
  41. How can I troubleshoot failed payments?
  42. I have completed the purchase but it's not showing on my account, what should I do?
  43. Do you support DTMF (Dual Tone Multiple Frequencies) tones?
  44. Can I see the Caller-ID number of the person who is dialing my M800 Toll Free number?